Iliana Hernández is a GoHighLevel specialist with over seven years of hands-on experience building, troubleshooting, and optimizing CRM systems for agencies and online businesses.

She has extensive expertise managing GoHighLevel as a complete CRM ecosystem — from recreating funnels and websites to building eCommerce stores, workflows, forms, and surveys. Iliana specializes in advanced automation design, creatively leveraging triggers to build powerful systems that streamline operations and improve efficiency.

Her technical background includes A2P 10DLC and Toll-Free Number submission and approval processes, as well as seamless integrations using tools like Zapier and Pabbly. She is experienced in domain management through GoDaddy and has worked with platforms such as ClickFunnels to support multi-system marketing environments.

Iliana strongly believes that automation must be thoroughly tested to perform reliably. Every workflow she builds is tested multiple times to ensure precision, consistency, and optimal performance.

Beyond automation, she brings experience in:

• CRM management and data entry

• Cold email outreach systems

• Calendar and booking tools like Calendly and iClosed

• Project management platforms including Trello, Asana, Nifty, Airtable, and Notion

• Team communication via Slack

She works quietly behind the scenes, providing dependable white-label backend support that allows agencies to focus on growth while their systems run smoothly.